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Most Common FAQ’s
What is the battery for? (RMC)
What is the battery for? (Graphtech)
Do I need a Y Cable for my guitar?
Do you sell a Y Cable?
What size truss rod tool size do I need for my guitar?
What model do I have?
What is the difference between the i1000/iGuitar and i2000/iGuitar models?
What is the difference between the RMC piezo/13 pin and Graphtech Ghost piezo/13 pin system?
Do you sell the 13 pin cable?
Why don’t I see your guitars in music stores anymore?
How can I learn more about Artist Endorsements?
What is the iGuitar Workshop??
Do you offer any left handed models?
How can I find out more about your company and history?
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What is the battery used for? (RMC)
The battery powers the preamp for the piezo pickup when the guitar is not being powered by the 13 pin cable.
When you are using a 13 pin cable, the active electronics for the piezo pickups and
13 pin electronics are powered by your synth unit ( Roland, Axon )
Simply use a standard 9 Volt battery ( inside electronics compartment on older models)
NOTE: The battery is activated when you plug the guitar cord into the guitar. Like any other guitar with a battery, it is recommended that you unplug the guitar cord to preserve battery life when the guitar is not is use.
What is the battery for used? (Graphtech)
On guitars equipped a Graphtech Ghost piezo or 13 pin system, the battery is used for both the magnetic and piezo pickups. Even if you have passive pickups, they are still routed through the Ghost system.
The battery powers the preamp for the piezo pickup when the guitar is not being powered by the 13 pin cable.
When you are using a 13 pin cable, the active electronics for the piezo pickups and
13 pin electronics are powered by your synth unit ( Roland, Axon )
NOTE: The battery is activated when you plug the guitar cord into the guitar. Like any other guitar with a battery, it is recommended that you unplug the guitar cord to preserve battery life when the guitar is not is use.
Do I need a Y Cable for my guitar?
Yes. On Brian Moore and iGuitar models are equipped with an
RMC Piezo/13pin system, a stereo Y cable is needed so you can send your magnetic guitar pickups to your guitar amp and send the piezo acoustic output to a PA, acoustic amp so it can bring out the harmonic rich, natural acoustic sound.
If your guitar has a Graphtech Ghost system, it features a ‘smart output jack’ and senses if a mono or stereo cable is plugged in. If you use a mono cable it will route both the magnetic and piezo single on the single mono cable.
If you use a stereo cable it will split the magnetic and piezo so you can send your magnetic guitar pickups to your guitar amp and send the piezo acoustic output to a PA, acoustic amp so it can bring out the harmonic rich, natural acoustic sound.
Do you sell a Y Cable?
Yes, we sell a 1/4" Stereo Y cable that works with all Brian Moore, iGuitar, iAcoustic and
This is a 15 foot, professional low noise instrument cable.
You can purchase a Y Cable on our accessories page click here
What model do I have?
In order to give you accurate information about your guitar, please contact us via email at support@iguitarworkshop.com
1) picture of the full front of the guitar
2) back of the guitar
3) back of headstock close up to show serial number.
We require pictures for identification because sometimes guitars are modified after they have been sold.
You can also visit our page of discontinued models page which may have the information you need.
What size truss rod tool size do I need for my guitar?
Please note that we suggest that truss rod adjustments should be done by a certified guitar technician or experienced luthier.
We use a 'stub' allen wrench, meaning it shortened to work with our truss rod access design.
The Custom Shop has used various sizes over the years
C-90 and C-55 models use 3/16", 3.5mm or 3mm.
MC1 models are 1/8”.
We suggest you have your local guitar tech measure to be sure and we would be happy
to send you the correct size, once it is confirmed.
Most hardware stores sell these allen keys and can shorten them to fit.
Our i2000 Series and iGuitar models and basses use 4mm.
Our i1000 Series and iGuitar models use 5mm.
What is the difference between the i1000/iGuitar and i2000/iGuitar models?
All of our i2000 Series feature Duncan Pickups ( Alnico II and JB ), Sperzel locking tuning machines.
Our i1000 Series feature our stock Alinico III pickups, standard tuning machines with our 'iM' logo
They both have the same RMC Piezo / 13pin system.
They both feature our patented iGuitar built-in USB audio system.
Both can also be upgraded with the Graphtech Ghost system.
What is the difference between the RMC piezo/13 pin and Graphtech Ghost piezo/13 pin system?
RMC Piezo/13pin system, requires a 1/4” stereo Y cable so you can send your magnetic guitar pickups to your guitar amp and send the piezo acoustic output to a PA, acoustic amp so it can bring out the harmonic rich, natural acoustic sound.
RMC sends the magnetic signal down the 13 pin cable but does not send the piezo signal down the 13 pin cable.
If your guitar has a Graphtech Ghost system, it features a ‘smart output jack’ and senses if a mono or stereo cable is plugged in. If you use a mono cable it will route both the magnetic and piezo single on the single mono cable.
If you use a stereo cable it will split the magnetic and piezo so you can send your magnetic guitar pickups to your guitar amp and send the piezo acoustic output to a PA, acoustic amp so it can bring out the harmonic rich, natural acoustic sound.
Do you sell the 13 pin cable?
The 13 pin cable is included with your synth unit from Roland or Axon.
We do not sell the 13 pin cable.
Roland sells it in their online store
http://shop.rolandus.com/products/category/614.0.24375.0.0.0.0
Why don’t I see your guitars in music stores anymore?
Our guitars are now available Factory Direct via our web store www.iguitarworkshop.com.
You can also visit our shop in Cold Spring, NY to buy factory direct or check out our
incredible upgrades and repair services
How can I learn more about Artist Endorsements?
Companies are always looking to work with artists that understand the mutual benefits of an endorsement for both the artist and the company. We are very interested in learning how your potential endorsement could promote our company and of course the sales of our instruments. Many of our endorsing artists began in the role of "Artist/Ambassador", by simply showing us the influence they have on the sales of our guitars.
This has developed into a solid endorsement cooperation over many years. We have also helped many of these artists develop other endorsements within the music industry, benefiting their music career even further and we invite you to do the same.
Now that we sell factory direct, we see directly the impact that endorsers have on the sales of our guitars and they are rewarded in direct proportion for the
effectiveness of their work with our instruments.
Our program is simple, after you purchase your guitar, we offer a cash bonus paid directly to you when of one of your email referrals results in the sale of one of our guitars. It is $100 for custom shop guitars and $50 for all other instruments. There is no limit to what you can earn as an active endorser, just keep an email trail to verify the referrals.
It is important that your endorsement can demonstrate that you can help the promotion sales of our guitars.
In today's online environment, many of our artists are very smart about promotion and use their social networks such as MySpace, Facebook, Twitter and even their own YouTube channel, to promote their music and they have also used these networks to spread the word about our guitars, building their endorsement status.
If you are interested in our endorsement program and already have one of our guitars, please begin by sending email referrals to sales@iguitarworkshop.com.
If you are interested in our endorsement program and would like to purchase a guitar, please contact us at to sales@iguitarworkshop.com.
Thank you for your interest in our endorsement program.
What is the iGuitar Workshop?
The iGuitar Workshop is:
1- The factory/web store and new eCommerce site for all Brian Moore Custom, iGuitar, iAcoustic and pcGuitar products.
2- The Service, Repair/Upgrade Facility of iGuitar, Inc. (formerly Brian Moore Guitars, Inc.)
You can purchase any product or service directly from this new eCommerce site including:
Brian Moore Custom Shop, iGuitar, iGuitar.USB, iAcoustic, iAcoustic.USB, pcGuitar, pcGuitar.USB, plus spare parts and accessories.
You can also get an RA # to arrange for repairs and wide variety of iGuitar technology upgrades.
The iGuitar Workshop is now performing a variety of guitar services, technology upgrades and repairs on many different makes and models of electric guitars, acoustic guitars and other stringed instruments. We specialize in all types of guitar electronics on all brands of guitars.
The iGuitar Workshop offers a full range of piezo, 13pin and built-in USB upgrades featuring both RMC and Graphtech systems, including the new Graphtech Floyd LB63 bridge. These upgrades are available on most styles of acoustics and electrics with the most common types of bridges, such as Les Paul® style, standard Strat® and original Floyd Rose® style and give guitarists complete creative control of the music creation and recording process.
The iGuitar Workshop team is focused on building the highest quality, best playing, best sounding, versatile guitars, blending the expertise of the Brian Moore Custom Shop, custom inlay and coolest iGuitar technology.
NEW:We are now selling some of the most popular brands of guitars featuring iGuitar technology. You can now purchase one of your favorite guitars, such as a pre-owned/certified Fender, Gibson and many others upgrades with the latest iGuitar technology built-in. Contact us directly to learn about how we can build you an absolutely stunning guitar or upgrade with easy to use technology to connect you to the infinitely creative world of guitar synth and desktop music creation.845-809-5347 x226 sales@iguitarworkshop.com
Do you offer any left handed models?
Yes, we have several models that are available left handed, both Custom Shop and iGuitar models.
See links below.
http://www.iguitar.com/iGuitar/iGuitarModels.asp?guitar=iGuitar9.13 ( usually about 2 month delivery )
http://iguitar.com/CustomShop/CustomShopModels.asp?guitar=C90P.13( usually about 5 month delivery )
How can I find out more about your company and history?
View the Company History page to learn more.
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